Frequently Asked Questions
Everything you need to know about enhancing your outdoor living space.
What is the typical shipping timeframe for large furniture items?
Most in-stock patio sets and pergolas are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location, and our freight partners will contact you to schedule a convenient delivery window.
Are Mirador Outdoor products weather-resistant?
Yes, our products are engineered for durability. We use high-grade aluminum, UV-resistant fabrics, and weather-treated wood to ensure your outdoor furniture withstands rain, sun exposure, and temperature fluctuations.
Do you offer professional assembly services?
While our products are designed for straightforward DIY assembly with detailed manuals, we do partner with third-party assembly services in select areas. You can add assembly to your order during the checkout process.
What is your return policy for outdoor decor?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply for large freight items, and the product must be in unassembled, new condition.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm to help you create your dream backyard now and pay over time.
How do I maintain my outdoor furniture to ensure longevity?
We recommend regular cleaning with mild soap and water. For seasonal protection, we suggest using our custom-fit furniture covers or storing cushions in a dry area during extreme winter weather.